FAQ

How do I contact you?

You can email us at info@simplypinkboutique.shop or give us a call at 864-270-5919. 

Where are you located?

We are located in Simpsonville, SC 

What are your hours?

We are online only so reach out by email and we will get back to you within 24 hours.  Or you can text/call. 

What forms of payment do you accept?

We accept all major credit cards.

How much is shipping?

Free for orders over $100. Purchases under $100 will be charged $7.00 flat rate. 

Do you give refunds?

We do not offer refunds.  Store credit will be issued within 3 to 5 days after we receive your returned item(s) from you. You will be notified via email that the online credit has been issued. 

How do I return?

To return an unworn item, please review the return policy. Return to: Simply Pink Boutique 115 Fremont Drive Simpsonville, SC 29680

Do I pay for return shipping?

Yes, the customer is responsible for return shipping. 

Why is my package taking so long to arrive?

We ship out within 3 to 5 business days with 2 to 3 day shipping. 

How do your sizes run?

We carry a vast variety of different brands. Each brand and style fits differently. To get an idea of the fit we try to provide a fit video for most items and each product has a description that tells what size our model is wearing and offers size and height of the model.